The delivery charges on the website are set up for the UK only.
Economy and Standard Delivery
A choice of delivery services is offered as you checkout. The delivery costs are based on the total approximate packed weight.
2nd class Delivery takes 3-4 working days and 1st class Delivery takes 1-2 working days. These delivery windows are approximate and not guaranteed. Orders are normally despatched within 24 hours, Monday to Friday, excluding Bank Holidays. Delivery costs are based on the weight of the total items in your shopping basket.
If your order has been shipped and you have been supplied with the correct goods – which accurately match the details advertised on our site – but you have changed your mind and do not wish to keep them, you have the right to cancel your order within 14 working days of delivery (starting the day when you receive the goods). Please contact us at theclayhub.co.uk to discuss the return of the items within this specified time frame. Goods which arrive back in fully saleable condition will be eligible for a full refund of the product costs. You are under a duty to take reasonable care of the goods to ensure they are repackaged safely for reposting in order that they are returned to us in a saleable condition. The goods must be returned at your expense using Royal Mail and we would recommend for your own protection that you use a recorded delivery service.