Terms and conditions

Please read these conditions of use together with our privacy policy and shipping and returns statements as they govern your use and access to the site.

www.theclayhub.co.uk is a website operated by Karen Walker---------------------- Bagnall Road ST2 7AY

theclayhub. co.uk is not VAT registered company

Your statutary rights are not affected by these conditions. These conditions are relevant to the laws of the United Kingdom only.

The ClayHub has the right to modify or change these agreements, without reference to the users, at any time. The responsibility for checking any amendments is that of the site user.  Prices for products may change at any time, but these changes will not affect any existing agreement. 

An order for products constitutes a contractual offer. No contract will be enforced until we accept your order. Acceptance of the order is when goods are despatched from us.

If you change your mind about any purchase, you have 14 days to return the goods.  The goods returned must be in saleable conditon and in their original packaging. However the payment gateways are now withholding their fees on refunds and this will be passed onto the customer.  The cost of postage is your responsibility 

If any products are damaged or not useable, once it is returned, and it and it has been tested, you wil receive a full refund plus your postage. ( However, see this page 'about the clay' before considering returning clay)

theclayhub.co.uk do not take respnsibility for personal safety when buyers are using the blades that are sold on this site.  Cernit clay blades are extremely sharp and must be handled with extreme respect and care. 

Payment can only be made through Paypal or------------------------------------------------The ClayHub do not have access to any payment details through the use of payment gateways.